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Remote Telephone Triaging

PCD recognises waiting times to see a GP are at an all time high and surgeries across the country are looking for innovative ways to manage patient demand in the best interest of the local population.

We offer a remote telephone triaging system to help surgeries direct patients to the most appropriate care, and prioritise those most in need of medical attention. A proportion of patients during telephone triaging will not need to be seen in clinic by a GP face-to-face and this is where PCD’s fully qualified and experienced ACP’s step in allowing family doctors to dedicate their time to those patients who really need their expert skills.

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Importance of Remote Telephone Triaging 

Triage and remote consultations could reduce visits to A&E as a result of faster and improved access to advice, support and treatment from primary care teams.

A direct result of the current pandemic has been a significant reduction in the number of face-to-face appointments and our team is well equipped to deal with the current demand that NHS England is experiencing.  

For a more in depth discussion about how our bespoke clinical services could help stream-line your surgeries patient care get in touch with one of our dedicated service representatives today

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